What is 2-Way SMS?
Engage in 2-Way SMS conversations and build customer relationships.
Two-way SMS opens the communication channels to let businesses engage in 2-way conversations by receiving an inbound SMS message from a mobile handset, thus creating a powerful message tool. Inbound SMS provides the functionality to interact with your mobile audience, to stimulate consumer interest or collect consumer information through advertising or marketing campaigns.
It allows them to respond to campaigns, send follow-up messages, provide feedback, participate in competitions as well as build new and existing relationships.
To run a 2-way messaging service, SMS numbers are required to receive the inbound message. SBS’s 2-way SMS service offers long numbers to receive real-time SMS responses immediately and efficiently. With our trusted reliable gateway and cost-effective reply paths, the SMS replies can be forwarded to email addresses or stored in the application inbox,
SMS Long codes
Long codes are virtual SMS numbers that can be used internationally with no local country restrictions.